Getting Started
Facility Setup
Pricing
Bookings
Payments
Data Sharing
Company Settings
Leagues
Leagues Overview
Leagues is Pitchbooking’s exciting new product, designed to help you manage your leagues seamlessly from within the platform. Using Leagues, you can: ...
Creating a League
To create a new league, navigate to the Leagues section within your Manager Dashboard and select New League . Complete the League Details form to...
Adding Teams to Your League
There are several ways to add teams to your league, depending on how you would like registrations and payments to be managed. The recommended way to a...
League Payment Options
Pitchbooking Leagues offers flexible payment options to suit how you would like to collect weekly fixture fees. When creating a league, you can choose...
Creating Fixtures
Once all spaces in your league have been filled and sign up is complete, a new Generate Fixtures button will appear on the league dashboard. Fixture...
Managing Fixtures and Results
Once fixtures have been generated and pitches assigned, they will appear in the Fixtures section of the league page. Within this section, you can ch...
POS & Terminal
Locks
Troubleshooting Missing or Invalid Smart Lock Access Codes
If a customer reports that their smart lock access code is missing or isn't working, there are several checks you can carry out to identify and resolv...
How Smart Lock Access Codes Are Generated and Shared
Access codes are generated for eligible bookings where the relevant smart lock has been correctly configured and linked to the facility. This guide ex...
Setting Smart Lock Access Times with Offset On and Offset Off
Pitchbooking allows you to control when customers can use their smart lock access codes in relation to their booking times. Using Offset On and Off...
Linking a Codelocks Device to Your Facilities
Once you've added your Codelocks device to Pitchbooking, the next step is to link it to the correct site and facilities. This ensures that customers b...
Getting Started with Pitchbooking Locks
Pitchbooking Locks allows you to provide customers with access codes for their bookings, helping you manage access to your facilities more efficiently...
