How to Retrieve a Payment Receipt for Bookings

Edited

If you’ve booked a facility and require a VAT receipt or proof of payment, you can easily access this through the Pitchbooking system.

This guide outlines how to locate and send yourself a payment document that includes the VAT breakdown.


Who is this for?

This applies to any user who has made a pitch booking through Pitchbooking.com and needs a VAT invoice for financial or reimbursement purposes.


Steps to Retrieve a VAT Receipt

  1. Log in to Pitchbooking
    Visit Pitchbooking.com and log in to your account.

  2. Go to Your Personal Dashboard

    • Click the person icon in the top-right corner to access your account menu.

  3. Open Payment History

    • Select ‘Bookings’, then click ‘Payment History’.

  4. Select the Booking

    • Locate the relevant booking based on the date and time.

  5. Send the VAT Receipt

    • Click ‘Actions’, then select ‘Email Payment Document’.

    • A payment receipt, including a full VAT breakdown, will be emailed to the account’s registered email address.


Notes

  • The emailed document serves as official proof of payment and includes the VAT amount, suitable for finance or tax reclaim purposes.

  • The receipt is sent only to the email address linked with the booking account. It can then be forwarded to any other required recipients (e.g. finance teams).

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