Automatic Subscriptions

Edited

Automatic Subscriptions (also referred to as Block Bookings) enable you to create recurring weekly bookings at the same facility, on the same day and time.

Overview

When creating a subscription, you can choose the duration — whether it’s a fixed number of weeks, a specific end date, or set to run indefinitely. Once set up, the booking will repeat automatically for the selected period.

You can also specify the customer's payment method:

  • Automatic (via weekly card payments)

  • Invoice / Pay on Arrival

How It Works

  1. The booker submits their information.

  2. You create the Automatic Subscription in Pitchbooking.

  3. The customer receives an email prompting them to confirm the subscription and enter their card details.

  4. Upon confirmation, weekly payments are processed automatically on the same day each week, starting from the subscription’s start date.

  5. Payments will continue until the end of the subscription period.

Benefits

Automatic Subscriptions help streamline booking management and payment collection. They are particularly useful for:

  • Weekly 5-a-side / 6-a-side teams

  • Clubs with multiple weekly training sessions

  • Loyalty programmes and reward schemes

  • Regular fixtures and coaching sessions

Key Advantages:

  • Reduce administrative workload

  • Secure recurring revenue by collecting payments upfront

  • Improve booking consistency and customer retention

Customer Communication

Customers receive a clear, automated email outlining the subscription details (such as timeslot, cost, and payment schedule) with a secure link to confirm the subscription.

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