Choosing a Payment Status
When finalising a booking in Pitchbooking, it is important to set the appropriate payment status. This helps track payments accurately and ensures bookings are displayed correctly in the calendar.
Below are the available payment status options:
1. Paid Bank Transfer
Indicates payment was made externally via bank transfer.
Processed outside of Pitchbooking.
Already paid by the customer.
2. Paid Cash
Indicates payment was made in cash.
Processed outside of Pitchbooking.
Already paid by the customer.
3. Paid Card
Indicates payment was made using a card.
Processed outside of Pitchbooking.
Already paid by the customer.
4. Paid: Other
For payments received through other means not listed above (e.g. voucher, cheque).
Processed outside of Pitchbooking.
Already paid by the customer.
5. Not Charged
Used for bookings that do not require payment.
Considered “Paid” and shown as dark green in the calendar.
6. Unpaid
Indicates that payment is still outstanding.
Can be updated later using the Record Payment option.
7. Payment link (*new feature*)
This will create an unpaid booking in the system
Directly email the customer with their invoice and payment link in order to let them pay
If you would like this turned on for your dashboard, contact your account manager