Contacting Stripe Support

Edited

Stripe handles the payment infrastructure for transactions made through Pitchbooking. If you have questions related to payments or Stripe's broader functionality, here's when and how to get in touch with them.

When Should I Contact Stripe Support?

You should contact Stripe Support directly for any queries related to:

  • Payouts or reconciliation

  • Payment processing issues

  • Bank transfers or deposit timelines

  • Stripe dashboard navigation and settings

  • Connecting Stripe with other areas of your business

For issues related to your Pitchbooking dashboard, individual payments linked to bookings, or Stripe Subscriptions managed within Pitchbooking, please contact Pitchbooking Support first.

Can I Use Stripe to Connect with Other Parts of My Business?

Yes. Stripe offers a range of integration options beyond Pitchbooking. For more information on how Stripe can connect with your wider business tools or services, visit the official Stripe Support Centre.

How Can I Contact Stripe Support?

You can reach Stripe Support directly via the following link:
👉 Contact Stripe Support


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