Creating and Managing Membership Groups

Membership Groups allow you to group users into teams and apply exclusive membership perks, such as special pricing or priority access to peak timeslots. These settings help tailor user experiences and streamline facility access.

• Offer member-only perks like discounts or priority booking access

• Streamline team or group management

• Enhance control over facility usage and pricing visibility

1. Navigate to the Users > Memberships tab.
   Click the NEW MEMBERSHIP button to begin.

2. Enter Membership Details.

   • Name: Give your membership a clear and recognisable name (e.g. Titans Cricket Club).

   • Description: Explain the purpose or benefit (e.g. Saturday Match Access or Special Pricing Rules).

3. Optional Settings (toggle as needed):

   • Apply a Validity Period

   • Charge a Membership Fee (see Paid Membership)

   • Make Visible on Partner Page - allow customers to join the group/request to join the membership group.

   • Requires Approval -manager approval from partner page access requests.

   • Include Custom Form

Once created, your membership group appears in the list.

• Click View Members

• Select Add New Member to include existing or new users.

This links each user's email to the membership, enabling relevant rules and pricing to apply on Pitchbooking.com and during manual bookings in the Manager Dashboard.

• To edit a membership, click the EDIT button to update the name or description.

• To delete a membership, click the DELETE (blue) button — note this is permanent.